Refund & Cancellation Policy

Last updated: 24 June 2026

This policy explains how cancellations and refunds work for TailorApply (the “Service”), a product of Braincuber Technologies Pvt Ltd. Payments are processed by our Merchant of Record, Paddle.com.

1. Cancelling your subscription

You can cancel your subscription at any time from Settings → Billing in your account. When you cancel, your plan stops renewing and you keep full access until the end of the current billing period. We do not charge a cancellation fee.

2. Refunds on subscriptions

• 14-day money-back guarantee: if you are not satisfied, contact us within 14 days of your first payment for a full refund of that payment.
• Renewal charges are generally non-refundable once the new billing period has started, but if you were charged in error or did not intend to renew, contact us and we will review the charge in good faith.

3. Credit packs and unused credits

• Credits never expire while your account is active.
• If an automated application fails for a reason on our side, the credit used is automatically refunded to your balance.
• One-time credit-pack purchases are refundable within 14 days if the credits are unused.

4. How to request a refund

Email support@tailorapply.io from your account email with your order details. Approved refunds are issued to your original payment method by Paddle, typically within 5–10 business days. You can also raise billing or refund queries directly with Paddle, our Merchant of Record.

5. Contact

Questions about this policy? support@tailorapply.io.

TailorApply is a product of Braincuber Technologies Pvt Ltd.